Ketivee Privacy Policy - Your Data Protection Commitment

1. Scope & Applicability

This Privacy Policy applies to all products, services, platforms, software, APIs, AI models, operating systems, and experimental releases developed or operated by Ketivee ("we," "us," or "our"), unless a product-specific policy states otherwise.

This policy governs your use of our services regardless of how you access them, including via web browsers, mobile applications, or API integrations.

2. Categories of Data Processed

We collect and process the following categories of personal data:

A. Account Data

Includes your email address, username, password hash, and subscription status when you register for an account.

B. User Content

Includes text prompts, images, audio, or other files you submit to our AI systems for processing. Also includes the generated outputs returned to you.

C. Technical Data

Includes IP addresses, browser type, device identifiers, and system logs necessary for security, fraud prevention, and debugging.

D. Support Communications

Includes content of messages you send to us for customer support or feedback.

3. AI System Processing

Certain AI systems provided by Ketivee may process user-submitted text and media to generate responses.

Generative Text Models: Process active conversation history to maintain context. Context is retained only for the active session duration unless saved explicitly by the user.
Image Generation Models: Process text prompts to generate visual assets. We do not claim copyright ownership over user-generated assets.
Medical Analysis Tools: Process health-related data under strict isolation. Technical logs for these systems are anonymized to prevent re-identification.

4. Data Retention & Deletion

Detailed retention periods for specific data categories:

Data Type	Retention Period	Deletion Policy
Active Account Data	Duration of account existence	Deleted immediately upon account closure request
Session Logs	30 days	Automatically rotated and overwritten
Ephemeral AI Context	Duration of the request/session	discarded from memory immediately after processing

Data is retained only as long as necessary to provide the service or comply with legal obligations.

5. User Rights

In accordance with GDPR, the Digital Personal Data Protection Act (DPDP), and other applicable laws, you have the following rights:

Right to AccessYou may request a copy of all personal data we hold about you.

Right to DeletionYou may request the permanent deletion of your account and associated data ("Right to be Forgotten").

Right to CorrectionYou may request corrections to inaccurate personal data.

Right to Withdraw ConsentYou may withdraw consent for data processing at any time.

Right to Data PortabilityYou may request your data in a machine-readable format.

6. Contact & Data Controller

Ketivee AI is the Data Controller responsible for your personal data.

Email: [email protected]

Address: Ketivee AI Legal Dept, New Delhi, India

Ketivee AI

Privacy Policy