Frequently Asked Questions
Find answers to common questions about Ketivee AI's privacy-first approach, data protection policies, and AI services.
General & Privacy
What makes Ketivee AI different from other AI platforms?
Ketivee AI is fundamentally different because privacy is built into our architecture from the ground up. Unlike other platforms that treat privacy as an afterthought, we ensure that your data is never collected, sold, or used for training without your explicit consent. Our models operate with complete data sovereignty.
How do you protect user privacy?
We implement privacy by design with multiple layers of protection: end-to-end encryption, zero-knowledge processing, consent-based data usage, and local-first architecture. Your data never leaves your control and is never transmitted to external servers without explicit permission.
Do you sell user data to third parties?
Absolutely not. We have a strict no-data-selling policy. Your personal information, usage patterns, and any data generated through our services remain completely private and are never shared with third parties for commercial purposes.
Can I use Ketivee AI for commercial purposes?
Yes, our AI services are available for both personal and commercial use. We offer different tiers and licensing options to accommodate various use cases while maintaining our privacy commitments.
Technical & Models
How do your AI models work without collecting data?
Our AI models are designed with federated learning and differential privacy techniques. This means the models can learn and improve without ever accessing or storing your personal data. All processing happens locally or through privacy-preserving techniques.
What happens to my data when I use Ketivee AI services?
Your data stays under your complete control. For web-based services, we use encryption in transit and immediate deletion policies. For local AI models like ParthAI, all processing happens on your device with no data transmission whatsoever.
Are your AI models open source?
We believe in transparency and community-driven development. Our core privacy technologies and some AI models are open source, allowing independent verification and community contributions while maintaining our privacy-first approach.
How do you ensure AI safety and ethics?
We implement multiple safety measures including content filtering, bias detection, regular ethical reviews, and transparent AI decision-making processes. Our models are designed to be helpful, honest, and harmless while respecting user privacy.
Account & Data Management
How do you handle data deletion requests?
We honor all data deletion requests promptly. For web services, we ensure complete removal within 30 days. For local models, you have complete control over your data. We provide clear instructions and tools for data management.
What are your compliance standards?
We adhere to major privacy regulations including GDPR, CCPA, and HIPAA where applicable. Our privacy practices exceed many legal requirements, and we regularly conduct third-party audits to ensure compliance.
How can I request a copy of my data?
You can request a copy of your data through your account settings or by contacting our data protection officer. We provide data portability options to ensure you can easily move your data if you choose to leave our platform.
Still have questions?
For specific account issues, technical problems, or detailed inquiries, please visit our dedicated support portal.
For critical issues, you can also email [email protected]